Here at Holiday Help Me, it is important to us to know that you feel safe using our website and that you are comfortable with the usage of our tracking software to check how many points you are eligible for. Therefore, we have compiled the following Privacy Policy to explain to you exactly how your information is used.
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Information which you provide to us when you register, including but not limited to your First Name, Last Name, E-Mail address and Password, are stored securely in our database and are for our eyes only. No information about you will be passed on or sold to any other individual or organisation, including but not limited to our participating travel providers and the third parties governing tracking and payments between Us and our Participating Travel Providers.
- Your password is encrypted before it is stored and is done so every time you log in, so no member of Holiday Help Me staff can find it out.
- When you click on a link which takes you from Our website to a Participating Travel Provider, a reputable third party is in charge of tracking your booking, and to do this, a 30-day cookie is set in your web browser which tells them when you have made a booking. No other data is collected other than the date, the value of the booking, and the category of the booking (flights, hotels, etc.). Cookies are safe and commonly used throughout the internet. For example, every time you log in to your Holiday Help Me account, a simple cookie is set which keeps your account logged in.
- Whilst our Travel Advisors will try to build up an idea of what your travel preferences are, in order to best help you in future, none of this information is or will ever be passed on, exchanged, or sold to any other party.
- Holiday Help Me purposely collects as little data from its users to make them feel secure using our service. Occasionally, we may require a physical mailing address or Frequent Flyer number in order to be able to award certain vouchers or Air Miles. In these cases, your information will be removed as soon as it is no longer required.
This Privacy Policy may be subject to change at any point, although any changes will be minor and will continue to reflect our underlying ethical core principles. If you have any questions, please do not hesitate to contact our helpdesk.
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